Community management: the main problems and how professional administration can provide solutions

The management of homeowners’ associations involves much more than making joint decisions. It requires organization, responsibility, and efficient administration so the building operates properly and coexistence remains smooth. Many communities, however, face recurring problems that create conflicts, internal tensions, and a huge workload for presidents and board members.

In this article, we examine the most common problems faced by homeowners’ associations and how a professional administration such as Llach Serra & Associats can transform a building’s daily life by providing order, transparency, and peace of mind.

Delinquency: one of the major obstacles to the proper functioning of the community

Delinquency is, for many communities, the main problem. When some owners do not pay their fees, the community loses financial capacity and is forced to postpone works, repairs, or basic services. This creates tensions and a general feeling of lack of control.

Professional management makes it possible to establish clear protocols for monitoring, claiming, and preventing non-payments, ensuring that the community has the liquidity it needs to operate.

Lack of financial transparency and unclear information

Many communities operate with partial information: detailed accounts are not presented, there are invoices that are not explained, or budgets that arrive late. This lack of transparency creates distrust among owners and leads to recurring discussions at meetings.

A specialized administration provides clear reports, detailed budgets, and constant monitoring of the financial situation. This eliminates doubts and brings confidence and order.

Unreliable or poorly coordinated suppliers

The quality of a building’s maintenance depends largely on its suppliers. When they arrive late, overcharge, or fail to meet the agreed quality standards, the community suffers. The lack of control and follow-up generates frustration and a loss of time for the board members.

Professional management works with trusted suppliers and applies transparent bidding processes to ensure fair prices and quality results.

Poor incident management and slow response times

When a neighbour reports an incident and it remains unresolved for days or weeks, frustration is inevitable. A community needs clear channels to manage breakdowns, track progress, and communicate deadlines.

Professional management centralizes incidents, coordinates suppliers, and keeps the community informed, reducing resolution times and improving residents’ satisfaction.

Legal and regulatory obligations that are often overlooked

From installation inspections to fire-prevention obligations or insurance requirements, communities must comply with extensive regulations they are often unaware of. Failing to do so can lead to penalties or legal liabilities.

Llach Serra & Associats ensures that everything is up to date, avoiding risks and guaranteeing that the building complies with current regulations.

How professional management can transform coexistence

Delegating management to an expert administration is not an expense but an investment in order, transparency, and coexistence. Good management makes it possible to control costs, anticipate problems, improve communication, and build trust among owners.

Llach Serra & Associats offers a community management service with a team of specialized professionals who support communities in their day-to-day operations with rigor, proximity, and clear processes.